These terms apply to access and use of ONE Lead OS websites, intake flows, dashboards, and related services. By using the service, you agree to use it lawfully and responsibly.
Last updated: May 31, 2026
Use of the Service
You may use ONE Lead OS for legitimate real estate marketing, lead management, customer intake, and related business workflows.
You are responsible for the accuracy of information you submit and for the actions taken by your team or connected systems.
Customer Responsibilities
You are responsible for complying with applicable real estate, advertising, privacy, Fair Housing, telemarketing, email, SMS, and consumer protection laws.
You must not use ONE Lead OS to discriminate, steer, make housing eligibility decisions, or target people based on protected-class assumptions.
You must only upload content, data, logos, images, and integrations that you have the right to use.
AI and Automation
ONE Lead OS may use AI-assisted tools to draft summaries, recommendations, profiles, and operational updates.
AI outputs can be incomplete or incorrect and should be reviewed by a responsible human before high-impact decisions or external communications.
Automated communications must remain subject to consent, opt-out, deliverability, and compliance controls.
Payments and Projects
Paid products, setup fees, monthly fees, usage limits, and add-ons will be described at purchase or in an agreed proposal.
Custom implementation timelines depend on customer-provided assets, market data, integration access, approvals, and third-party platform availability.
Availability and Changes
We work to keep the service reliable, but availability can be affected by maintenance, third-party providers, network issues, or configuration changes.
We may update the service, pricing, policies, and these terms as the product evolves.
